Application Support for Business Operations, 80-100%

Be a part of The New Equation.

Your Team

The BPM (Business Operations Solutions Platform Management) Support team assists our internal clients with questions about PwC core applications and associated business processes. Our service covers the initial setup of projects and ongoing engagement management tasks: time & expense management, financial operations, risk and quality assurance. We support state-of-the-art cloud applications such as SAP S/4HANA and Salesforce, and collaborate with various teams within PwC Switzerland and the global PwC Network.

Are you looking for a challenge and want to become a part of a young, dynamic and international team? Then join us.

Zurich

November 2024 or by agreement

80-100%

Internal Firm Services

ID: 568979WD

Your Impact

Specialize in Salesforce, one of the leading solutions for CRM (customer relationship management), including management of customer data, project offers and marketing activities.
Support the project teams with our risk processes, e.g. engagement acceptance, risk/independence or KYC (know your client).
Handle and track requests in our ticketing system (ServiceNow) and be in contact with our internal customers via phone or email.
Work together with the various application managers and help with system-/software- updates, creating/introducing/documenting new processes and support with small internal projects.
Take care of our internal documentation and the continuous maintenance of our knowledge management system.
Develop your technical and personal skills with regular feedback, on-the-job training and further learning and training opportunities.
Contribute to the team's success; take on responsibility and grow in a dynamic work environment.

Your Skill Set

Completed education/apprenticeship in business administration or a related field, and ideally first experience in support roles.
An understanding of the systems and processes for ERP (enterprise resource planning) and CRM (customer relationship management).
Specific experience with the mentioned applications (e.g. Salesforce) is an advantage.
Quick comprehension and analytical approach that allows you to understand and find your way around our technical applications, business processes, guidelines and policies.
Fluent (written and spoken) in German and English.
A service-minded personality who quickly responds to the needs and concerns of our internal customers.

Your Benefits

Hybrid Flexible Working Model Our work model enables you to spend part of your time working in the office and part at home (provided this is your preference) – unless you’re at your clients’ premises, which is of course always the priority. This approach allows you to tailor your schedule to your personal working style.

Learn and Grow Our learning and development approach helps you gain valuable skills and knowledge to advance your career, not just at PwC. We offer a variety of internal and external courses for training and upskilling. Identify your strengths and areas for improvement and gain new skills to achieve your professional goals. You’ll build confidence, enhance your job performance, and take your career to the next level.

Sustainable Performance PwC is committed to creating an environment of sustainable performance. We therefore offer a range of resources such as sustainable performance workshops, self-leadership trainings, resilience and mindfulness sessions, nutrition webinars, and yoga courses.

Vacation and Leave From maternity, paternity, and adoption leave to vacation and paid leave, we know it’s essential to take time away from work. At PwC, you can enjoy a variety of leave options to recharge, relax, or achieve personal milestones.

Volunteering Are you passionate about doing good and making a difference? That’s great, because so are we at PwC. We encourage you to participate in volunteer work by offering paid time off for volunteering activities. Our Corporate Sustainability programmes help you find purpose and fulfilment while working with us.

My Benefits Portal Introducing our special offers and discount platform! With this platform, you’ll have access to exclusive deals and discounts on a variety of products and services. Whether you’re looking for the latest fashion trends, the hottest tech products, or the best travel packages, our platform offers something for you.

Your Contact

Patricia Schmitz

Recruitment Team

Any questions? We are happy to help.

Tel. +41 58 792 13 64

Links

Application process

Career events

More about benefits

Our culture

Your Contact

Patricia Schmitz
Recruitment Team
+41 58 792 13 64

About PwC

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Be a part of The New Equation PwC Switzerland is the leading audit and advisory company in Switzerland. As an independent member of the international PwC network, we help organisations and individuals to deliver solutions and sustained outcomes in the areas of assurance, advisory and tax services.

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million CHF gross revenue