Senior Associate, Customer Transformation (100%), Zurich

Be a part of The New Equation.

Your Team

Blazing trails instead of following them. Nipping issues in the bud. Creating markets from scratch. When we dive into our clients' businesses, we see possibilities where others see blanks. This also means decoding the unpredictable human element that drives markets and trends. No matter how advanced technical solutions or systems get, it's human choices that dictate what's bought, what behaviors catch on, and what the next big thing will be. Welcome to the age of the customer.

Icon Location Zurich
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Your Impact

We celebrate those who fall head over heels for a problem and tackle it with relentless tenacity, leaving mediocrity in the dust. Few things are as satisfying as going all in on a challenge. We help our clients smash through their toughest barriers, transform their operations, rethink solutions, and deliver epic experiences that lead to extraordinary outcomes. As part of our team, you can make an impact as follows:

  • Shape and implement customer-centric propositions across our clients' transformation agenda, from defining and implementing effective strategies, optimizing organizational capacities and fostering a solid cultural change agenda, through to designing and implementing technical solutions while embracing agility.
  • Leverage your continuously evolving understanding of best-of-breed digital engagement platforms (e.g. Adobe, Microsoft, Salesforce, etc.) to help our clients achieve Marketing, Sales and Service excellence and to confidently lead and grow teams of experts from PwC, partners and client organizations.
  • Build trusted relationships with our clients, teams and partners and engage in the definition, development and commercialization of future and forward-looking services and solutions for our clients across industries.
  • Participate within the global PwC community to develop and share best practices and processes.
  • Present and articulate selling points, subject matter topics and project narratives on different management levels internally and externally.
  • Provide thought leadership internally, to the team and the wider PwC Advisory community, and externally to client teams or on public platforms.

Your Skill Set

  • You're a people person: you thrive in a vibrant team of young and young-at-heart professionals from 21 different nationalities.
  • You live for openness: you're endlessly curious, always learning something new-whether it's about a subject or yourself.
  • You're a creative dynamo: normal things bore you, so you think outside the box, invent new ideas, and challenge the status quo.
  • Your experience speaks volumes: you've earned the title of 'Senior' with your impressive 3-5 years of expertise in transforming organizations for their customers.
  • Oh, and before we forget: you're fluent in both English and German, and you've got the academic credentials from a top-notch university or equivalent to back up what you're selling to us at this stage.

Still curious? We would be delighted to hear from you.

Your Benefits

Hybrid Flexible Working Model Our work model enables you to spend part of your time working in the office and part at home (provided this is your preference) – unless you’re at your clients’ premises, which is of course always the priority. This approach allows you to tailor your schedule to your personal working style.
Learn and Grow Our learning and development approach helps you gain valuable skills and knowledge to advance your career, not just at PwC. We offer a variety of internal and external courses for training and upskilling. Identify your strengths and areas for improvement and gain new skills to achieve your professional goals. You’ll build confidence, enhance your job performance, and take your career to the next level.
Sustainable Performance PwC is committed to creating an environment of sustainable performance. We therefore offer a range of resources such as sustainable performance workshops, self-leadership trainings, resilience and mindfulness sessions, nutrition webinars, and yoga courses.
Vacation and Leave From maternity, paternity, and adoption leave to vacation and paid leave, we know it’s essential to take time away from work. At PwC, you can enjoy a variety of leave options to recharge, relax, or achieve personal milestones.
Volunteering Are you passionate about doing good and making a difference? That’s great, because so are we at PwC. We encourage you to participate in volunteer work by offering paid time off for volunteering activities. Our Corporate Sustainability programmes help you find purpose and fulfilment while working with us.
My Benefits Portal Introducing our special offers and discount platform! With this platform, you’ll have access to exclusive deals and discounts on a variety of products and services. Whether you’re looking for the latest fashion trends, the hottest tech products, or the best travel packages, our platform offers something for you.

Your Contact

Fallone Hampel

Your Contact

Fallone Hampel

+41 58 792 53 21

About PwC

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Be a part of The New Equation PwC Switzerland is the leading audit and advisory company in Switzerland. As an independent member of the international PwC network, we help organisations and individuals to deliver solutions and sustained outcomes in the areas of assurance, advisory and tax services.
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PwC Switzerland and Liechtenstein

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