Manager Customs Technology (SAP Global Trade Services, Analytics, AI)

Grow here. Go further.
Icon Location Zurich
Icon Time by agreement
Icon Calendar 100%
Icon Bag Tax, Legal and Workforce
Icon Folder Everyone welcome
Icon Folder ID: 700522WD

Your Impact

In this role, you will:
  • Provide Global Trade Management (GTM) consulting with a focus on SAP GTS, Analytics and AI-based solutions for customs and trade.
  • Research innovative solutions, prepare client-ready demos, test system functionalities and document processes in SAP GTS, Analytics and AI solutions.
  • Continuously track the evolution, competitive landscape and market trends for GTM solutions, with particular emphasis on SAP GTS, Analytics and AI.
  • Prepare compelling proposals and marketing materials for our Customs Technology services and coordinate cross-border engagements with PwC firms abroad.
  • Manage orders and projects end to end: perform risk and independence assessments, finalize engagements, handle billing, and oversee project planning and tracking.
  • Investigate, troubleshoot and respond to client inquiries via PwC's SAP Global Trade Services (SAP GTS) helpdesk.

Your Skill Set

  • At least 4 years' experience working with SAP GTS, Customs Analytics or AI solutions for trade in an international setting.
  • Knowledge of SAP GTS Customs Management, Compliance Management and/or Trade Preference Management OR Customs Analytics and AI for trade.
  • Experience in transitions / migrations to SAP GTS Edition for HANA.
  • Completion of at least one end‑to‑end SAP GTS implementation cycle.
  • Solid understanding of SAP SD and MM processes.
  • SAP GTS configuration skills; experience with SAP debugging / ABAP and consulting services is an advantage.
  • Hands‑on experience with Customs Analytics and/or AI solutions for customs and trade.
  • Strong service-oriented mindset; you enjoy interacting with people and are willing to travel to serve clients.
  • High level of comfort working with numbers and a clear affinity for technology.
  • Strong attention to detail and excellent problem‑solving skills, especially for digital/IT and process-related challenges.
  • Excellent teamwork, interpersonal, listening and communication skills.
  • Fluency in English; German and/or French is a strong plus.

Your Benefits

Hybrid Flexible Working Model Our work model enables you to spend part of your time working in the office and part at home (provided this is your preference) – unless you’re at your clients’ premises, which is of course always the priority. This approach allows you to tailor your schedule to your personal working style.
Learn and Grow Our learning and development approach helps you gain valuable skills and knowledge to advance your career, not just at PwC. We offer a variety of internal and external courses for training and upskilling. Identify your strengths and areas for improvement and gain new skills to achieve your professional goals. You’ll build confidence, enhance your job performance, and take your career to the next level.
Sustainable Performance PwC is committed to creating an environment of sustainable performance. We therefore offer a range of resources such as sustainable performance workshops, self-leadership trainings, resilience and mindfulness sessions, nutrition webinars, and yoga courses.
Vacation and Leave From maternity, paternity, and adoption leave to vacation and paid leave, we know it’s essential to take time away from work. At PwC, you can enjoy a variety of leave options to recharge, relax, or achieve personal milestones.
Volunteering Are you passionate about doing good and making a difference? That’s great, because so are we at PwC. We encourage you to participate in volunteer work by offering paid time off for volunteering activities. Our Corporate Sustainability programmes help you find purpose and fulfilment while working with us.
My Benefits Portal Introducing our special offers and discount platform! With this platform, you’ll have access to exclusive deals and discounts on a variety of products and services. Whether you’re looking for the latest fashion trends, the hottest tech products, or the best travel packages, our platform offers something for you.

Your Contact

Joshua Albinus

Recruitment Team

Your Contact

Joshua Albinus
Recruitment Team
+41 58 792 20 41

About PwC

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Grow here. Go further. At PwC Switzerland, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We're part of a tech-forward, people-empowered network and help clients build, accelerate and sustain momentum across audit, assurance, tax, legal, workforce, deals and consulting.
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