Director - Pharma Customer and Commercial transformation

Be a part of The New Equation.

Zürich

Per agreement

100%

Advisory

ID: 597954WD

Your Impact

You will, together with the team, sell and successfully deliver high-impact projects in pharma life science customer and commercial area; engage with senior stakeholders from high-profile clients
The projects typically include end-to-end strategy to transformations, such as: go-to market strategy, customer engagement strategy, customer analytics & insights (data lake, reporting / predictive analytics, AI/GenAI), CRM transformation and implementation, marketing and sales transformation incl. omnichannel and MarTech strategy to transformation, front office operating model design and implementation, sales force effectiveness
You will lead and be actively involved in business development activities to help identify, propose and close customer transformation opportunities
You will work with international clients, lead and oversee x-functional and x-territory teams to deliver large, global-scale, and complex client engagements with a high-quality standard
You will lead a fast-growing team, and have opportunities to build your own team for the capabilities you will bring. The environment is driven by respect, collaboration, strong team spirit, and winning as team not as an individual

Your Skill Set

Proven successful experience in a consulting environment with at least 10+ years experience
Experience in delivering customer and commercial transformation programs in pharma industry from strategy to execution, and can demonstrate tangible business benefits. You have in-depth domain expertise in one or more of those areas: go-to-market strategy, customer engagement strategy, customer analytics & insights (data lake, reporting / predictive analytics, AI/GenAI), CRM transformation and implementation, marketing and sales transformation incl. omnichannel and MarTech strategy to transformation, front office operating model design and implementation, sales force effectiveness
Proven track record in excellent project deliveries leading x-functional and x-territory teams, expanding capability and service offerings, and growing client portfolio by either expanding existing accounts or acquiring new accounts
Experience of building sustainable senior client relationships and be recognized and respected by clients and colleagues as a knowledgeable, valued and trusted professional. You have experience of interpreting clients' strategic, operational and external drivers for change, gaining respect, building trust and inspiring clients by anticipating their needs and exceeding expectations
Excellent interpersonal & communication skills, and you are proactive and enthusiastic about delivering value to clients. You are a servant leader, passionate team player, and enjoy socializing with clients and colleagues
Fluent in English and you are flexible to travel within Switzerland and/or abroad to serve our international clients. You have a Swiss work permit or you are eligible to obtain one

Your Benefits

Hybrid Flexible Working Model Our work model enables you to spend part of your time working in the office and part at home (provided this is your preference) – unless you’re at your clients’ premises, which is of course always the priority. This approach allows you to tailor your schedule to your personal working style.

Learn and Grow Our learning and development approach helps you gain valuable skills and knowledge to advance your career, not just at PwC. We offer a variety of internal and external courses for training and upskilling. Identify your strengths and areas for improvement and gain new skills to achieve your professional goals. You’ll build confidence, enhance your job performance, and take your career to the next level.

Sustainable Performance PwC is committed to creating an environment of sustainable performance. We therefore offer a range of resources such as sustainable performance workshops, self-leadership trainings, resilience and mindfulness sessions, nutrition webinars, and yoga courses.

Vacation and Leave From maternity, paternity, and adoption leave to vacation and paid leave, we know it’s essential to take time away from work. At PwC, you can enjoy a variety of leave options to recharge, relax, or achieve personal milestones.

Volunteering Are you passionate about doing good and making a difference? That’s great, because so are we at PwC. We encourage you to participate in volunteer work by offering paid time off for volunteering activities. Our Corporate Sustainability programmes help you find purpose and fulfilment while working with us.

My Benefits Portal Introducing our special offers and discount platform! With this platform, you’ll have access to exclusive deals and discounts on a variety of products and services. Whether you’re looking for the latest fashion trends, the hottest tech products, or the best travel packages, our platform offers something for you.

Your Contact

Gosia Wiendlocha-Lautliev

Recruitment Team

Any questions? We are happy to help.

Tel. +41 58 792 21 57

Links

Application process

Career events

More about benefits

Our culture

Your Contact

Gosia Wiendlocha-Lautliev
Recruitment Team
+41 58 792 21 57

About PwC

External content from YouTube

This video cannot be displayed due to the cookie settings. If you would still like to watch the video, you should accept the cookies.

Be a part of The New Equation PwC Switzerland is the leading audit and advisory company in Switzerland. As an independent member of the international PwC network, we help organisations and individuals to deliver solutions and sustained outcomes in the areas of assurance, advisory and tax services.

offices

employees

women

nationalities

average age

million CHF gross revenue